Know what is happening in the field.
Keep assignment, route, arrival and completion context close to the control-room workflow.
See response featuresGroundWatch · The response in the field
Give your responders
the full picture.
A dispatch is a handover. GroundWatch helps carry the site, the incident and the next action from your control room to the officer who responds.
Since 1998Part of the QTWatch security operations family.
Control roomAssign with context.↔Response officerAct and record.↔ClientSee the service progress.
The GroundWatch workflow
From the assignment
to a clear outcome.
Explore the tools for each part of the response. The screens are examples from separate product captures.
AN ACTIONABLE ASSIGNMENTThe incident comes
The incident comes
with its context.
Give the officer an order that connects the site, the event and the work to be done.
Every handover has someone waiting
Keep the people
around the response connected.
The officer’s work forms part of a wider service, with the control room and client kept in the picture.
Make the response visible.
On-route, arrival and completion updates can reach the client through your own branded app.
See client updatesUnderstand the response picture.
OverWatch brings responder availability, location freshness and recorded response stages into the management conversation.
Explore responder statisticsGroundWatch · Connected to QTWatch
Your next response
starts with a clearer handover.
Let’s look at the way your control room and field team work together.