Where does the shift come under pressure?
Compare signal volume and workload with the handling stages shown for the selected period.
OverWatch · Statistics, dashboards & operational insight
Your security business.
Clearly in view.
Owners, operators, sites, responders and business teams all create part of the service record. OverWatch helps you read that picture, understand the pressure and see where to look next.
Explore the statisticsOverWatchOWNER OVERVIEW · EXAMPLE REPORTING PERIOD
Signal pressureOperator handlingResponse progressSites & business records
A useful view for every part of the operation
Different responsibilities.
The same service picture.
Choose the area you want to understand. See the statistics on screen and the questions they help your team ask.
OVERWATCH · OWNER OVERVIEWEXAMPLE DASHBOARD
Example figures reflect the reporting period shown in the product screen.
FOR OWNERS & OPERATIONS MANAGERSThe operation,
The operation,
clearly in view.
See signal pressure, recorded outcomes, operator handling and dispatch progress together.
- Signal volumes and alarm types
- Recorded alarm outcomes
- Action, contact, dispatch and completion timing
- Dispatch and field-response states
Turn the numbers into a useful conversation
What needs attention?
Start with the evidence.
A dashboard is most useful when it helps someone take a closer look at the work behind a number.
Which part of the response needs a closer look?
Review acceptance, on-route, arrival and feedback records alongside the field picture.
Where are the gaps in the client portfolio?
Review coverage, keyholder information, site mix and the exceptions that influence daily work.
Is the completed work reaching the next team?
Follow technical handovers, approvals and the account information that supports billing.
The wider QTWatch family
Each part does its job.
The service stays connected.
Bring the relevant operational products into the conversation, from response and guarding to devices, billing and aerial activity.
RESPONSE & DISPATCH
GroundWatch ↗
Assignments, navigation, scene evidence and after-reaction reporting.
BILLING & CLIENT ACCOUNTSQTBooks ↗
Contracts, invoices, payments, allocations and debtor visibility.
GUARDING OPERATIONSOnGuard ↗
People, sites, patrols, checkpoints and field communication.
COMPANY DEVICESQTAppLocker ↗
Approved apps, device settings and location visibility for company hardware.
AERIAL ACTIVITYDroneWatch ↗
Connected drone activity, route detail and recorded flight information.
YOUR BRANDED CLIENT CHANNELThe client app ↗
Sites, controls, camera evidence, response updates and service requests.
QTWatch · Built in South Africa since 1998
Bring your operation.
We’ll explore the picture together.
Choose the questions that matter to your team and see the relevant OverWatch views.