The business behind the service
From the first hello
to the ongoing service.
Your client relationship starts before an alarm reaches the control room. Give sales, site administration, technical teams and billing a clearer way to carry it forward.
Start with what sales needs. Add billing details at conversion.
One relationship. Several teams.
Make the next handover
easier for the next person.
Explore how the account, site information, service work and commercial record support each other.
A clean start
for the next client.
Collect what sales needs to contact, qualify and quote. Assign the lead to an owner and prepare the first site.
- Lead identity and a reliable contact number
- Sales owner, first site and service types
- A sequence from lead to quote to conversion
Product examples from separate captures. Selected identifiers are removed.
The site record follows into daily work
Good information.
Ready for the next signal.
Site details influence the way a response unfolds. Bring the information people need into an organised record that connects to monitoring.
Real site-setup screen with selected identifiers removed.
Illustrative invoice from the supplied marketing material. Example charges are not product pricing.
QTBooks · Your service, professionally invoiced
Your identity carries
through to the account.
Keep the same company identity in the documents your clients receive, with clear charge lines and the detail needed to understand the account.
- Your logo and company details
- Invoice dates, VAT and document totals
- Contracts, payments and linked site context
QTWatch · South African security software since 1998
Bring the process
your team works with today.
We’ll walk through the handovers, information and tools that fit your operation.